{"id":1379,"date":"2026-05-15T10:14:32","date_gmt":"2026-05-15T13:14:32","guid":{"rendered":"https:\/\/icred.digital\/academy\/?p=1379"},"modified":"2026-05-15T10:44:53","modified_gmt":"2026-05-15T13:44:53","slug":"defesa-de-portabilidade","status":"publish","type":"post","link":"https:\/\/icred.digital\/academy\/defesa-de-portabilidade\/","title":{"rendered":"Defesa de Portabilidade"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Defesa de Portabilidade\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/5jXr7yBnqys?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<pre class=\"wp-block-preformatted\"><\/pre>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Acesse o menu Defesa de Portabilidade<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No menu lateral, clique em <strong>Defesa de Portabilidade<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao abrir a tela, ser\u00e1 exibido um sem\u00e1foro com todas as opera\u00e7\u00f5es que possuem inten\u00e7\u00e3o de portabilidade.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Entenda o sem\u00e1foro de opera\u00e7\u00f5es<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">O sem\u00e1foro indica a situa\u00e7\u00e3o de cada proposta e ajuda no acompanhamento dos prazos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Significado das cores<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Vermelho:<\/strong> opera\u00e7\u00e3o pr\u00f3xima de ser transferida para outra institui\u00e7\u00e3o;<\/li>\n\n\n\n<li><strong>Demais cores:<\/strong> opera\u00e7\u00f5es em outros est\u00e1gios de negocia\u00e7\u00e3o.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">      <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">     Tamb\u00e9m \u00e9 poss\u00edvel visualizar o status da portabilidade, como:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aguardando confirma\u00e7\u00e3o;<\/li>\n\n\n\n<li>Reten\u00e7\u00e3o enviada;<\/li>\n\n\n\n<li>Em negocia\u00e7\u00e3o.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Visualize mais detalhes da proposta<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Para consultar informa\u00e7\u00f5es adicionais:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Localize a barra horizontal da tela;<\/li>\n\n\n\n<li>Arraste para o lado;<\/li>\n\n\n\n<li>Visualize os demais dados da proposta.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Utilize as op\u00e7\u00f5es dispon\u00edveis<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Cada opera\u00e7\u00e3o possui tr\u00eas funcionalidades principais:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reenviar mensagem<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reenvia a proposta para o telefone cadastrado na opera\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Calculadora<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Permite simular refinanciamentos com melhores condi\u00e7\u00f5es, taxas e possibilidade de troco.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Colunas<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Permite personalizar as informa\u00e7\u00f5es exibidas na tela, como habilitar a visualiza\u00e7\u00e3o do <strong>Uuid da promotora, <\/strong>por exemplo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Consulte as informa\u00e7\u00f5es do cliente<\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Na \u00e1rea de detalhes da opera\u00e7\u00e3o, tamb\u00e9m ser\u00e1 exibido o n\u00famero de telefone vinculado ao cliente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao clicar na op\u00e7\u00e3o \u201c<strong>reenviar mensagem\u201d<\/strong>, a proposta ser\u00e1 encaminhada automaticamente para o telefone cadastrado no sistema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Essas informa\u00e7\u00f5es auxiliam no acompanhamento da negocia\u00e7\u00e3o e garantem maior agilidade no contato com o cliente.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Acesse o menu Defesa de Portabilidade No menu lateral, clique em Defesa de Portabilidade. Ao abrir a tela, ser\u00e1 exibido um sem\u00e1foro com todas as opera\u00e7\u00f5es que possuem inten\u00e7\u00e3o de portabilidade. Entenda o sem\u00e1foro de opera\u00e7\u00f5es O sem\u00e1foro indica a situa\u00e7\u00e3o de cada proposta e ajuda no acompanhamento dos prazos. Significado das cores Tamb\u00e9m \u00e9 [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":1395,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[23],"tags":[],"class_list":["post-1379","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-portabilidade"],"_links":{"self":[{"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/posts\/1379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/comments?post=1379"}],"version-history":[{"count":0,"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/posts\/1379\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/media\/1395"}],"wp:attachment":[{"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/media?parent=1379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/categories?post=1379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/icred.digital\/academy\/wp-json\/wp\/v2\/tags?post=1379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}